Customer Support/ Success Specialist (m/w/x)

Do you enjoy customer dialogue?
And are you only satisfied when your software is running optimally?

Then you've come to the right place! You are the first point of contact for our international/national customers. With your technical expertise, intuition and sense of responsibility, you will answer our customers' technical questions and look for customised solutions - always with the aim of providing our customers with the best possible support.

As a member of a highly qualified team, you always keep an eye on the latest technology trends and work closely with the project and product teams. You live the DevOps concept and thus also make a sustainable contribution to our success internally with continuous process optimisation.

YOU SHOUD BE FAMILIAR WITH THESES TOPICS:

• Oracle DB (on premise / OCI Cloud )
• AWS Cloud
• Unix administration
• Windows administration
• Backup (Veeam)
• Email administration
• Firewall
• Nagios monitoring

In addition, you should have knowledge of common operating systems and experience with application administration (JBoss, Teams, MS Office, etc.). It would be great if you are also familiar with Cloud Infrastructure as Code (CDK) and Cloud Security.

With your technical knowledge, your communication skills and your enthusiasm for technology, you will quickly lead projects to success on your own responsibility.

YOUR CAREER WITH US

you can shape yourself. We give you the opportunity to take on responsibility at an early stage, to implement your own ideas and to look beyond the boundaries of your own area by working on cross-divisional projects. This will allow you to develop very quickly. We actively support you with personal and professional training, project work and certifications.

YOUR BENEFITS

Because we want you to feel good, we have a range of attractive benefits for you - from job tickets to mobile working, from job e-bikes to individual working time arrangements. Click here and look forward to it!

DO YOU HAVE ANY QUESTIONS?

Then give us a call: +49 (0) 6172 - 662621-0 (Konrad Hepp)

Or apply now under: